The Hyperhidrosis Center - Texas
OFFICE HOURS
Open Monday through Friday 8:30 a.m. to 5:00 p.m. Central Time
Telephone: 800.230.1992 or 713.932.1001.
We are available to take calls at this number during normal business hours, and our telephone is answered 24 hours a day for your convenience. If you need to call us outside our normal business hours, please leave a message and your complete telephone number, including area code and country code, if applicable, with the operator.
NEW PATIENTS
We welcome new patients for consultations or surgical treatment. You may contact us directly or through a referring physician. Please forward copies of your medical records from other physicians before your first appointment, which will be set for the earliest time and date possible.
A new patient representative will contact you after your appointment has been scheduled. Please allow 30 minutes of your initial appointment to complete a medical history form. On your first appointment, please bring your medical records, a list of all medicines you are presently taking and your health insurance card(s). Please bring your insurance card(s) on each following appointment.
CANCELLATIONS
If you cannot keep a scheduled appointment, please notify us at least 24 hours in advance. If you must cancel your appointment due to last-minute unforeseen circumstances, please let us know immediately.
TELEPHONE CALLS AND EMERGENCIES
Your call will be directed to the appropriate person during our normal office hours. Please be prepared to indicate which person or department you wish to speak with and the nature of your call so that it will be properly directed.
If your call is prompted by pain or acute discomfort, or your situation warrants an immediate response, please give the operator specific details so we can respond accordingly.
If your call is not an emergency, the office may take a message. When leaving a message, please spell your name and give your phone number, including area code and country code, as applicable.
AFTER HOURS, WEEKENDS, AND HOLIDAYS
A physician is on call even when our office is closed. However, we request that you make your calls for appointments or other routine business during normal business hours.
If you need to contact Dr. Garza after office hours, our answering service will help you reach him. Please instruct the answering service that you wish to speak with the doctor and leave your number. The doctor will respond as quickly as possible. Be prepared to accurately describe your problem and list the medicines you are taking.
INSURANCE
Many insurance companies no longer allowing coverage for this procedure. In view of this, we were able to contract with local facilities in Houston where we can get large discounts on our procedures and pass these discounts on to our patients. Ultimately we have discounted our fees down more than 50% to accommodate as many patients as possible. We also offer 0% financing for 12 months.
HOSPITAL
With patient safety and convenience in mind, all surgeries are performed in licensed hospitals. Keeping in mind that insurance coverage may vary, our patients have the option of selecting from several top-rated facilities.
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